Two Decades of Industry Innovation
My story of pioneering solutions that have transformed property management
2004
Entered Property Management
I began my journey in property management, laying the foundation for innovative operational systems that would later transform the industry.
2010
Launched Builder PM Division
I created and scaled a property management division for a prominent home builder, establishing scalable systems that set a new standard.
2016
Founded Independent PM Company
I transformed property management by establishing the region's first remote company through strategic virtual assistant integration. I developed a tech stack that automated key processes, significantly enhancing efficiency. Additionally, I introduced administrative fees that funded improved resident services and increased profitability. By combining global talent, advanced technology, and innovative revenue models, I demonstrated that property management can be both highly profitable and lifestyle-friendly.
2020
Pandemic Innovation & Leadership
During the COVID-19 pandemic, I led the industry by pioneering 7-day operations with virtual assistant integration, achieving 12-hour response times and reducing vacancies. I also established a rental assistance program that streamlined aid applications and maximized fund collection. These innovations ensured the successful integration of an acquired company, even during challenging times.
2022
Strategic Exit & Industry Leadership
I sold my company to PURE Property Management and played a key role in building the largest third-party property management company in the U.S., streamlining operations across a multi-thousand-door portfolio.